ISO 9001 is a series of internationally-recognized standards developed by the International Organization of Standardization which define requirements for the implementation of quality systems in operational procedures. The standards apply uniformly to companies involved in the design and development, manufacturing, installation, and servicing of products.
Conformance to ISO 9001 quality assurance standards required the implementation of procedural changes, training, increased documentation, and adjustments to operating systems on every level of the design and manufacturing process at Norlux.
Norlux believes that its decision to become ISO 9001 certified is a proactive one that not only anticipates the demands of its customers, but also demonstrates its commitment to providing quality services to all its customers. With this registration, Norlux customers can be confident that Norlux is dedicated to maintaining the highest effectiveness and responsiveness in achieving its goal of total customer satisfaction.